01
Smart staff ranking
Scores staff by availability, skills and credentials, distance, continuity, preferences and overtime risk.
Will AI: AI rostering that fills shift gaps in minutes
Will matches the right staff to the right participant based on skills, credentials, distance, continuity and cost risk, automating last-minute sick calls and unfilled shifts without blowing your overtime budget.
- Fill urgent gaps in about 2 minutes
- Reduce overtime and penalty-rate exposure
- Match the closest qualified staff to cut travel cost
Smart rostering
See Will AI in action
Watch the walkthrough, then get set up in four steps. Connections are API-first and read-only by default, and most teams connect a system in about 3 minutes once credentials are ready.
Up and running in four steps
- 1
Create your account
Sign up at Curki.ai and verify your email.
- 2
Connect your rostering system
Paste an API key or complete OAuth for rostering or care management, plus payroll for cost risk and HR if you want them. Read-only is recommended.
- 3
Set your ranking rules
Choose how Will weighs cost, distance, continuity and skills, then set SMS templates, cut-off timers and escalation rules.
- 4
Fill your first gap
Open Smart Rostering on an open shift. Will ranks qualified staff, texts them and holds the confirmation for your approval.
Stuck on scopes or ID mapping? Book a free 30-minute session and our product experts will onboard you end to end. Book a walkthrough
What changes with Will AI
Before
A sick call arrives at 7:00am. Rostering spends 1–2 hours calling and texting workers and books whoever answers first, often someone who triggers penalties. Participants find out late.
- Hours of phone tag and manual texting
- Booking whoever answers, not who fits best
- The same preferred staff on premium-rate shifts
- Participants finding out about changes late
With Will AI
Enter the gap in Curki.ai. Will ranks the top candidates by skills, location, rate risk and continuity, sends SMS invites and presents the first valid “YES” to you for confirmation. The shift is covered quickly, at the lowest feasible cost.
“Stop choosing between filling the shift and protecting margin. Will finds the person who solves both.”
What Will delivers
Fill gaps in about 2 minutes
Instead of hours of phone tag and manual texting.
Reduce overtime and penalties
Staff who can work at standard rates are prioritised.
Lower travel cost
Match the staff closest to the participant or to their previous shift.
Fairer shift distribution
Less burnout from constant emergency calls helps retention.
Reliable coverage
Escalates through tiers until the shift is filled, with your approval.
A clear outreach record
Who was contacted, when, and why they were ranked or selected.
| Before | With Will |
|---|---|
| 612 overtime hours, costing $18k | Staff allocated within 2 minutes |
| 164 unallocated shifts | AI matching on overtime, distance and skills |
| $228k a year cost to the business | At least 50% saving: $114k a year |
Illustrative sample from Curki's value metrics. Results vary by organisation.
Key capabilities
What Will can do for your team.
05
Proximity matching
Estimates travel time from a staff member's location or previous shift to the participant.
02
Two-way SMS invites
Sends YES/NO job offers to a short list, like the top 5, instead of spamming everyone.
06
Continuity first
Prefers staff who have supported the participant before (configurable).
03
Human approval
Will recommends and validates; a rostering manager confirms before the shift is assigned.
07
Your ranking priorities
Weight the ranking towards lowest cost, closest, best continuity or best skills match.
04
Skills filtering
Excludes staff without required tags such as manual handling, hoist or PEG feeding.
08
Templates and escalation
SMS templates for urgent, weekend, night and day shifts, with cut-off timers and escalation rules.
Group 1 of 2
Will at work
Scenario 01
The morning sick call
A cancellation arrives two hours before a shift. Will finds a nearby, qualified worker with no overtime risk, sends an SMS invite and secures cover quickly.
Scenario 02
The expensive habit
A coordinator keeps choosing the same staff member, who is often in penalty windows. Will ranks an equally qualified, lower-cost staff member higher, protecting margin.
Scenario 03
The skills match
A high-needs participant requires PEG feeding. Will filters out anyone without the tag, preventing a mismatch before it happens.
Asks before it assumes. Knows its limits.
When Will is unsure
No replies
“I contacted the top 5 candidates with no response in 15 minutes. Want to widen the radius, extend to the next tier, or allow higher-cost windows?”
Conflicts
“This staff member replied YES, but appears to have a conflicting shift or unavailability flag. Please confirm before assignment.”
Missing skill tags
“This participant requires PEG feeding. Several staff profiles are missing this tag. Do you want to update tags or widen the criteria?”
What Will won't do
No booking without approval
Will recommends and validates; a person confirms.
No payroll changes
Never alters payroll records or bank details.
No clinical judgement
Uses skill tags and credentials but doesn't assess clinical competency.
No mass texting by default
Uses a smart shortlist. Broadcasts only if you choose to enable them.
Who Will AI is for
Roles
- Rostering Coordinators
- Schedulers
- Operations Managers
- CEOs & Owners
Industries
- Aged Care & NDIS
Ideal for
Rostering coordinators, schedulers and operations managers in aged care, NDIS and home care managing 50+ staff with frequent cancellations and changes.
Not the right fit
Very small providers with fewer than 10 staff, where manual coordination is already easy.
Will AI: frequently asked questions
No. It sits on top as a gap-fill accelerator. It reads roster availability and staff profiles via API, and your core roster remains your system of record.
It reads rostered shifts and unavailability from your connected rostering or care management system.
No. Staff reply to a normal SMS with “YES” or “NO”.
Will collects the acceptances and presents the best candidates to the rostering manager for final confirmation.
Yes. If payroll or award data is connected, or pay-category rules are configured, it flags assignments likely to trigger penalties.
Yes. It can fill gaps for specific houses and group shifts when house or location data is available.
Yes. If your source system supports “do not pair” rules or exclusions, Will respects them.
It depends on the connector and your permissions. Many integrations start read-only; where write-back is supported, it's enabled only with your explicit approval.
Explore related AI Associates
CFO Associate
Oliver AI
Your digital CFO. Shows exactly where money is leaking and what to fix.
- Boost margins by up to 15%
- Recover $100k–$200k a year in missed invoices and claim leakage
- Save 30–40% of admin time on reconciliations
HR Associate
Alex AI
Your AI HR manager. Runs hiring to onboarding as one conversation.
- Screen and shortlist resumes against the job description
- Collect and verify mandatory checks before day one
- Run tests, training and onboarding in parallel
Documentation Associate
Zoe AI
Turns spoken updates into structured, professional notes in seconds.
- Replace end-of-shift typing with voice capture
- Prompts for missing details before a note is approved
- Handover summaries of what changed, generated automatically
Compliance Associate
James AI
Always-on quality and risk auditor that reviews every record, not a sample.
- Audit 100% of records, not a 5–10% sample
- Catch incidents mentioned in notes but never logged
- Turn weeks of note-hunting into a clear timeline
1 / 4
See Will AI working with your systems
Book a 30-minute walkthrough. Our product experts will look at your stack, confirm which connectors are live and set up Will with you.
- No system changes
- Read-only by default
- Data hosted in Australia
- People approve every step
Will AI: AI rostering that fills shift gaps in minutes
Will matches the right staff to the right participant based on skills, credentials, distance, continuity and cost risk, automating last-minute sick calls and unfilled shifts without blowing your overtime budget.
- Fill urgent gaps in about 2 minutes
- Reduce overtime and penalty-rate exposure
- Match the closest qualified staff to cut travel cost
Smart rostering
See Will AI in action
Watch the walkthrough, then get set up in four steps. Connections are API-first and read-only by default, and most teams connect a system in about 3 minutes once credentials are ready.
Up and running in four steps
- 1
Create your account
Sign up at Curki.ai and verify your email.
- 2
Connect your rostering system
Paste an API key or complete OAuth for rostering or care management, plus payroll for cost risk and HR if you want them. Read-only is recommended.
- 3
Set your ranking rules
Choose how Will weighs cost, distance, continuity and skills, then set SMS templates, cut-off timers and escalation rules.
- 4
Fill your first gap
Open Smart Rostering on an open shift. Will ranks qualified staff, texts them and holds the confirmation for your approval.
Stuck on scopes or ID mapping? Book a free 30-minute session and our product experts will onboard you end to end. Book a walkthrough
What changes with Will AI
Before
A sick call arrives at 7:00am. Rostering spends 1–2 hours calling and texting workers and books whoever answers first, often someone who triggers penalties. Participants find out late.
- Hours of phone tag and manual texting
- Booking whoever answers, not who fits best
- The same preferred staff on premium-rate shifts
- Participants finding out about changes late
With Will AI
Enter the gap in Curki.ai. Will ranks the top candidates by skills, location, rate risk and continuity, sends SMS invites and presents the first valid “YES” to you for confirmation. The shift is covered quickly, at the lowest feasible cost.
“Stop choosing between filling the shift and protecting margin. Will finds the person who solves both.”
What Will delivers
Fill gaps in about 2 minutes
Instead of hours of phone tag and manual texting.
Reduce overtime and penalties
Staff who can work at standard rates are prioritised.
Lower travel cost
Match the staff closest to the participant or to their previous shift.
Fairer shift distribution
Less burnout from constant emergency calls helps retention.
Reliable coverage
Escalates through tiers until the shift is filled, with your approval.
A clear outreach record
Who was contacted, when, and why they were ranked or selected.
| Before | With Will |
|---|---|
| 612 overtime hours, costing $18k | Staff allocated within 2 minutes |
| 164 unallocated shifts | AI matching on overtime, distance and skills |
| $228k a year cost to the business | At least 50% saving: $114k a year |
Illustrative sample from Curki's value metrics. Results vary by organisation.
Key capabilities
What Will can do for your team.
01
Smart staff ranking
Scores staff by availability, skills and credentials, distance, continuity, preferences and overtime risk.
05
Proximity matching
Estimates travel time from a staff member's location or previous shift to the participant.
02
Two-way SMS invites
Sends YES/NO job offers to a short list, like the top 5, instead of spamming everyone.
06
Continuity first
Prefers staff who have supported the participant before (configurable).
03
Human approval
Will recommends and validates; a rostering manager confirms before the shift is assigned.
07
Your ranking priorities
Weight the ranking towards lowest cost, closest, best continuity or best skills match.
04
Skills filtering
Excludes staff without required tags such as manual handling, hoist or PEG feeding.
08
Templates and escalation
SMS templates for urgent, weekend, night and day shifts, with cut-off timers and escalation rules.
Group 1 of 2
Will at work
Scenario 01
The morning sick call
A cancellation arrives two hours before a shift. Will finds a nearby, qualified worker with no overtime risk, sends an SMS invite and secures cover quickly.
Scenario 02
The expensive habit
A coordinator keeps choosing the same staff member, who is often in penalty windows. Will ranks an equally qualified, lower-cost staff member higher, protecting margin.
Scenario 03
The skills match
A high-needs participant requires PEG feeding. Will filters out anyone without the tag, preventing a mismatch before it happens.
Asks before it assumes. Knows its limits.
When Will is unsure
No replies
“I contacted the top 5 candidates with no response in 15 minutes. Want to widen the radius, extend to the next tier, or allow higher-cost windows?”
Conflicts
“This staff member replied YES, but appears to have a conflicting shift or unavailability flag. Please confirm before assignment.”
Missing skill tags
“This participant requires PEG feeding. Several staff profiles are missing this tag. Do you want to update tags or widen the criteria?”
What Will won't do
No booking without approval
Will recommends and validates; a person confirms.
No payroll changes
Never alters payroll records or bank details.
No clinical judgement
Uses skill tags and credentials but doesn't assess clinical competency.
No mass texting by default
Uses a smart shortlist. Broadcasts only if you choose to enable them.
Who Will AI is for
Roles
- Rostering Coordinators
- Schedulers
- Operations Managers
- CEOs & Owners
Industries
- Aged Care & NDIS
Ideal for
Rostering coordinators, schedulers and operations managers in aged care, NDIS and home care managing 50+ staff with frequent cancellations and changes.
Not the right fit
Very small providers with fewer than 10 staff, where manual coordination is already easy.
Will AI: frequently asked questions
No. It sits on top as a gap-fill accelerator. It reads roster availability and staff profiles via API, and your core roster remains your system of record.
It reads rostered shifts and unavailability from your connected rostering or care management system.
No. Staff reply to a normal SMS with “YES” or “NO”.
Will collects the acceptances and presents the best candidates to the rostering manager for final confirmation.
Yes. If payroll or award data is connected, or pay-category rules are configured, it flags assignments likely to trigger penalties.
Yes. It can fill gaps for specific houses and group shifts when house or location data is available.
Yes. If your source system supports “do not pair” rules or exclusions, Will respects them.
It depends on the connector and your permissions. Many integrations start read-only; where write-back is supported, it's enabled only with your explicit approval.
Explore related AI Associates
CFO Associate
Oliver AI
Your digital CFO. Shows exactly where money is leaking and what to fix.
- Boost margins by up to 15%
- Recover $100k–$200k a year in missed invoices and claim leakage
- Save 30–40% of admin time on reconciliations
HR Associate
Alex AI
Your AI HR manager. Runs hiring to onboarding as one conversation.
- Screen and shortlist resumes against the job description
- Collect and verify mandatory checks before day one
- Run tests, training and onboarding in parallel
Documentation Associate
Zoe AI
Turns spoken updates into structured, professional notes in seconds.
- Replace end-of-shift typing with voice capture
- Prompts for missing details before a note is approved
- Handover summaries of what changed, generated automatically
Compliance Associate
James AI
Always-on quality and risk auditor that reviews every record, not a sample.
- Audit 100% of records, not a 5–10% sample
- Catch incidents mentioned in notes but never logged
- Turn weeks of note-hunting into a clear timeline
1 / 4
See Will AI working with your systems
Book a 30-minute walkthrough. Our product experts will look at your stack, confirm which connectors are live and set up Will with you.
- No system changes
- Read-only by default
- Data hosted in Australia
- People approve every step
Will AI: AI rostering that fills shift gaps in minutes
Will matches the right staff to the right participant based on skills, credentials, distance, continuity and cost risk, automating last-minute sick calls and unfilled shifts without blowing your overtime budget.
- Fill urgent gaps in about 2 minutes
- Reduce overtime and penalty-rate exposure
- Match the closest qualified staff to cut travel cost
Smart rostering
See Will AI in action
Watch the walkthrough, then get set up in four steps. Connections are API-first and read-only by default, and most teams connect a system in about 3 minutes once credentials are ready.
Up and running in four steps
- 1
Create your account
Sign up at Curki.ai and verify your email.
- 2
Connect your rostering system
Paste an API key or complete OAuth for rostering or care management, plus payroll for cost risk and HR if you want them. Read-only is recommended.
- 3
Set your ranking rules
Choose how Will weighs cost, distance, continuity and skills, then set SMS templates, cut-off timers and escalation rules.
- 4
Fill your first gap
Open Smart Rostering on an open shift. Will ranks qualified staff, texts them and holds the confirmation for your approval.
Stuck on scopes or ID mapping? Book a free 30-minute session and our product experts will onboard you end to end. Book a walkthrough
What changes with Will AI
Before
A sick call arrives at 7:00am. Rostering spends 1–2 hours calling and texting workers and books whoever answers first, often someone who triggers penalties. Participants find out late.
- Hours of phone tag and manual texting
- Booking whoever answers, not who fits best
- The same preferred staff on premium-rate shifts
- Participants finding out about changes late
With Will AI
Enter the gap in Curki.ai. Will ranks the top candidates by skills, location, rate risk and continuity, sends SMS invites and presents the first valid “YES” to you for confirmation. The shift is covered quickly, at the lowest feasible cost.
“Stop choosing between filling the shift and protecting margin. Will finds the person who solves both.”
What Will delivers
Fill gaps in about 2 minutes
Instead of hours of phone tag and manual texting.
Reduce overtime and penalties
Staff who can work at standard rates are prioritised.
Lower travel cost
Match the staff closest to the participant or to their previous shift.
Fairer shift distribution
Less burnout from constant emergency calls helps retention.
Reliable coverage
Escalates through tiers until the shift is filled, with your approval.
A clear outreach record
Who was contacted, when, and why they were ranked or selected.
| Before | With Will |
|---|---|
| 612 overtime hours, costing $18k | Staff allocated within 2 minutes |
| 164 unallocated shifts | AI matching on overtime, distance and skills |
| $228k a year cost to the business | At least 50% saving: $114k a year |
Illustrative sample from Curki's value metrics. Results vary by organisation.
Key capabilities
What Will can do for your team.
01
Smart staff ranking
Scores staff by availability, skills and credentials, distance, continuity, preferences and overtime risk.
05
Proximity matching
Estimates travel time from a staff member's location or previous shift to the participant.
02
Two-way SMS invites
Sends YES/NO job offers to a short list, like the top 5, instead of spamming everyone.
06
Continuity first
Prefers staff who have supported the participant before (configurable).
03
Human approval
Will recommends and validates; a rostering manager confirms before the shift is assigned.
07
Your ranking priorities
Weight the ranking towards lowest cost, closest, best continuity or best skills match.
04
Skills filtering
Excludes staff without required tags such as manual handling, hoist or PEG feeding.
08
Templates and escalation
SMS templates for urgent, weekend, night and day shifts, with cut-off timers and escalation rules.
Group 1 of 2
Will at work
Scenario 01
The morning sick call
A cancellation arrives two hours before a shift. Will finds a nearby, qualified worker with no overtime risk, sends an SMS invite and secures cover quickly.
Scenario 02
The expensive habit
A coordinator keeps choosing the same staff member, who is often in penalty windows. Will ranks an equally qualified, lower-cost staff member higher, protecting margin.
Scenario 03
The skills match
A high-needs participant requires PEG feeding. Will filters out anyone without the tag, preventing a mismatch before it happens.
Asks before it assumes. Knows its limits.
When Will is unsure
No replies
“I contacted the top 5 candidates with no response in 15 minutes. Want to widen the radius, extend to the next tier, or allow higher-cost windows?”
Conflicts
“This staff member replied YES, but appears to have a conflicting shift or unavailability flag. Please confirm before assignment.”
Missing skill tags
“This participant requires PEG feeding. Several staff profiles are missing this tag. Do you want to update tags or widen the criteria?”
What Will won't do
No booking without approval
Will recommends and validates; a person confirms.
No payroll changes
Never alters payroll records or bank details.
No clinical judgement
Uses skill tags and credentials but doesn't assess clinical competency.
No mass texting by default
Uses a smart shortlist. Broadcasts only if you choose to enable them.
Who Will AI is for
Roles
- Rostering Coordinators
- Schedulers
- Operations Managers
- CEOs & Owners
Industries
- Aged Care & NDIS
Ideal for
Rostering coordinators, schedulers and operations managers in aged care, NDIS and home care managing 50+ staff with frequent cancellations and changes.
Not the right fit
Very small providers with fewer than 10 staff, where manual coordination is already easy.
Will AI: frequently asked questions
No. It sits on top as a gap-fill accelerator. It reads roster availability and staff profiles via API, and your core roster remains your system of record.
It reads rostered shifts and unavailability from your connected rostering or care management system.
No. Staff reply to a normal SMS with “YES” or “NO”.
Will collects the acceptances and presents the best candidates to the rostering manager for final confirmation.
Yes. If payroll or award data is connected, or pay-category rules are configured, it flags assignments likely to trigger penalties.
Yes. It can fill gaps for specific houses and group shifts when house or location data is available.
Yes. If your source system supports “do not pair” rules or exclusions, Will respects them.
It depends on the connector and your permissions. Many integrations start read-only; where write-back is supported, it's enabled only with your explicit approval.
Explore related AI Associates
CFO Associate
Oliver AI
Your digital CFO. Shows exactly where money is leaking and what to fix.
- Boost margins by up to 15%
- Recover $100k–$200k a year in missed invoices and claim leakage
- Save 30–40% of admin time on reconciliations
HR Associate
Alex AI
Your AI HR manager. Runs hiring to onboarding as one conversation.
- Screen and shortlist resumes against the job description
- Collect and verify mandatory checks before day one
- Run tests, training and onboarding in parallel
Documentation Associate
Zoe AI
Turns spoken updates into structured, professional notes in seconds.
- Replace end-of-shift typing with voice capture
- Prompts for missing details before a note is approved
- Handover summaries of what changed, generated automatically
Compliance Associate
James AI
Always-on quality and risk auditor that reviews every record, not a sample.
- Audit 100% of records, not a 5–10% sample
- Catch incidents mentioned in notes but never logged
- Turn weeks of note-hunting into a clear timeline
1 / 4
See Will AI working with your systems
Book a 30-minute walkthrough. Our product experts will look at your stack, confirm which connectors are live and set up Will with you.
- No system changes
- Read-only by default
- Data hosted in Australia
- People approve every step
