Zoe AI: voice-to-document AI for care notes and reports

Zoe turns spoken updates into professional, structured documentation in seconds, so staff spend less time typing and more time delivering care, while managers get complete, consistent notes they can rely on.

  • Replace end-of-shift typing with voice capture
  • Prompts for missing details before a note is approved
  • Handover summaries of what changed, generated automatically
Portrait of Zoe AI, Curki's Documentation Associate wearing a headset
Ask ZoeTurns spoken updates into structured, professional notes in seconds.

See Zoe AI in action

Watch the walkthrough, then get set up in four steps. Connections are API-first and read-only by default, and most teams connect a system in about 3 minutes once credentials are ready.

Up and running in four steps

  1. 1

    Create your account

    Sign up at Curki.ai and verify your email.

  2. 2

    Connect your care notes system

    Paste an API key or complete OAuth for your care management or case notes system, plus rostering if you want participants and visits pre-selected.

  3. 3

    Set templates and approvals

    Enable write-back only where it's supported and approved, then set note templates, mandatory prompts, who can create and approve, and participant privacy.

  4. 4

    Staff speak, review and save

    Staff open Zoe, pick a template, tap Record and speak the update. They review the draft, edit if needed, then save or download the note.

Stuck on scopes or ID mapping? Book a free 30-minute session and our product experts will onboard you end to end. Book a walkthrough

A walk through Zoe's voice-to-document module, recorded in the product with sample data.

What changes with Zoe AI

Before

Staff spend a large chunk of the shift typing notes, often rushed at the end. Notes can be short, vague or missing key details, and managers chase missing evidence, especially after incidents.

  • End-of-shift note typing and burnout
  • Vague notes missing time, actions or follow-ups
  • Inconsistent quality across a diverse workforce
  • Managers chasing incomplete records

With Zoe AI

A worker speaks: “Jane ate well, but seemed anxious about medication and needed reassurance.” Zoe drafts a clean note with headings for observations, actions, outcomes, risks and follow-ups. The worker reviews, edits if needed and approves.

“Give staff their time back. Turn documentation into a fast voice workflow with a safe review step.”

What Zoe delivers

  • Cut documentation time

    Voice capture and auto-structuring replace typing.

  • End end-of-shift burnout

    Notes are drafted right after the visit, not hours later.

  • Better, more complete notes

    Consistent structure, clearer language and fewer missing details.

  • Consistency across your workforce

    Quality no longer depends on typing speed, spelling or writing confidence.

  • Faster handovers

    Short shift summaries and “what changed” snapshots.

  • Less manager chasing

    Notes are completed faster, with fewer omissions.

Support coordination reporting, 20 coordinatorsIllustrative model
BeforeWith Zoe
1.5 hours per report10 minutes per report
$36,000 a month in operating costAbout 1.2 hours saved per report
$400k a year cost to the business$300k a year in billable hours

Illustrative monthly model from Curki's value metrics. Results vary by organisation.

Key capabilities

What Zoe can do for your team.

  • 01

    Voice capture and transcription

    Record a conversation, or upload a transcript or recording (DOC, PDF, TXT, MP3, WAV, WEBM, MP4, MOV).

  • 02

    Auto-structuring

    Organises content into consistent headings such as Goal, Actions, Outcomes, Risks and Plan, or your own format.

  • 03

    Tone and clarity clean-up

    Removes filler words, fixes grammar and turns casual speech into professional language.

  • 04

    Mandatory-field prompts

    Asks for missing essentials, like time or actions taken, before a note can be approved.

Group 1 of 3

Zoe at work

  • Scenario 01

    Staff who aren't confident typing

    A worker who struggles with spelling and typing speaks naturally. Zoe removes filler words, fixes grammar and produces a professional note they can approve.

  • Scenario 02

    An incident, captured now

    Instead of remembering details hours later, staff dictate straight away. Zoe prompts for time, location, witnesses and actions taken, then drafts a narrative for review.

  • Scenario 03

    Support coordination reporting

    A coordinator dictates findings and outcomes during or after visits. Zoe turns them into structured case notes and summary drafts that can feed longer reports.

Asks before it assumes. Knows its limits.

When Zoe is unsure

  • Unclear audio

    Flags the sentence and asks the worker to confirm: “Did you say hypo or hyper?”

  • Missing details

    “You mentioned a fall. What time did it occur, and what actions were taken?”

  • Conservative output

    If something is ambiguous, Zoe asks for clarification instead of inventing facts.

What Zoe won't do

  • No secret recording

    Recording is always started by the user, for consent-led workflows.

  • No clinical diagnosis

    Documents observed symptoms. Never diagnoses conditions.

  • No auto-submission

    A staff member reviews and approves every note. The worker is the author; Zoe is the scribe.

  • No unapproved escalation

    Can flag risk but never contacts external parties automatically.

  • No unnecessary personal data

    Never asks for TFNs, bank details or unrelated personal information.

Who Zoe AI is for

Roles

  • Support Workers
  • Nurses
  • Support Coordinators
  • Care & Operations Managers

Industries

  • Aged Care & NDIS

Ideal for

Support workers, nurses, support coordinators and care managers in aged care and NDIS environments with high visit volumes and heavy documentation load.

Not the right fit

Admin-only roles with no direct care notes, or organisations that don't need structured visit documentation.

Zoe AI: frequently asked questions

Very little. Staff speak, review or edit the draft, then approve. Typing becomes optional.

Yes. The worker is the author and Zoe is the scribe. Every note needs the worker's approval.

No. It drafts only from what the worker said, and prompts for missing facts rather than inventing them.

Yes. Zoe is designed for a diverse Australian workforce, and prompts and vocabulary can be tuned if accuracy varies.

Yes. Admins configure templates and headings in the portal, and staff choose from that library.

Yes. Approved notes can be written back to the participant record through the Curki Sage connector.

Yes. Staff can use Zoe through mobile web. No app install is required.

Audio handling is designed to be transient and can be configured for deletion right after transcription. We'll confirm the exact setting for your deployment.

See Zoe AI working with your systems

Book a 30-minute walkthrough. Our product experts will look at your stack, confirm which connectors are live and set up Zoe with you.

  • No system changes
  • Read-only by default
  • Data hosted in Australia
  • People approve every step

Zoe AI: voice-to-document AI for care notes and reports

Zoe turns spoken updates into professional, structured documentation in seconds, so staff spend less time typing and more time delivering care, while managers get complete, consistent notes they can rely on.

  • Replace end-of-shift typing with voice capture
  • Prompts for missing details before a note is approved
  • Handover summaries of what changed, generated automatically
Portrait of Zoe AI, Curki's Documentation Associate wearing a headset
Ask ZoeTurns spoken updates into structured, professional notes in seconds.

See Zoe AI in action

Watch the walkthrough, then get set up in four steps. Connections are API-first and read-only by default, and most teams connect a system in about 3 minutes once credentials are ready.

Up and running in four steps

  1. 1

    Create your account

    Sign up at Curki.ai and verify your email.

  2. 2

    Connect your care notes system

    Paste an API key or complete OAuth for your care management or case notes system, plus rostering if you want participants and visits pre-selected.

  3. 3

    Set templates and approvals

    Enable write-back only where it's supported and approved, then set note templates, mandatory prompts, who can create and approve, and participant privacy.

  4. 4

    Staff speak, review and save

    Staff open Zoe, pick a template, tap Record and speak the update. They review the draft, edit if needed, then save or download the note.

Stuck on scopes or ID mapping? Book a free 30-minute session and our product experts will onboard you end to end. Book a walkthrough

A walk through Zoe's voice-to-document module, recorded in the product with sample data.

What changes with Zoe AI

Before

Staff spend a large chunk of the shift typing notes, often rushed at the end. Notes can be short, vague or missing key details, and managers chase missing evidence, especially after incidents.

  • End-of-shift note typing and burnout
  • Vague notes missing time, actions or follow-ups
  • Inconsistent quality across a diverse workforce
  • Managers chasing incomplete records

With Zoe AI

A worker speaks: “Jane ate well, but seemed anxious about medication and needed reassurance.” Zoe drafts a clean note with headings for observations, actions, outcomes, risks and follow-ups. The worker reviews, edits if needed and approves.

“Give staff their time back. Turn documentation into a fast voice workflow with a safe review step.”

What Zoe delivers

  • Cut documentation time

    Voice capture and auto-structuring replace typing.

  • End end-of-shift burnout

    Notes are drafted right after the visit, not hours later.

  • Better, more complete notes

    Consistent structure, clearer language and fewer missing details.

  • Consistency across your workforce

    Quality no longer depends on typing speed, spelling or writing confidence.

  • Faster handovers

    Short shift summaries and “what changed” snapshots.

  • Less manager chasing

    Notes are completed faster, with fewer omissions.

Support coordination reporting, 20 coordinatorsIllustrative model
BeforeWith Zoe
1.5 hours per report10 minutes per report
$36,000 a month in operating costAbout 1.2 hours saved per report
$400k a year cost to the business$300k a year in billable hours

Illustrative monthly model from Curki's value metrics. Results vary by organisation.

Key capabilities

What Zoe can do for your team.

  • 01

    Voice capture and transcription

    Record a conversation, or upload a transcript or recording (DOC, PDF, TXT, MP3, WAV, WEBM, MP4, MOV).

  • 02

    Auto-structuring

    Organises content into consistent headings such as Goal, Actions, Outcomes, Risks and Plan, or your own format.

  • 03

    Tone and clarity clean-up

    Removes filler words, fixes grammar and turns casual speech into professional language.

  • 04

    Mandatory-field prompts

    Asks for missing essentials, like time or actions taken, before a note can be approved.

Group 1 of 3

Zoe at work

  • Scenario 01

    Staff who aren't confident typing

    A worker who struggles with spelling and typing speaks naturally. Zoe removes filler words, fixes grammar and produces a professional note they can approve.

  • Scenario 02

    An incident, captured now

    Instead of remembering details hours later, staff dictate straight away. Zoe prompts for time, location, witnesses and actions taken, then drafts a narrative for review.

  • Scenario 03

    Support coordination reporting

    A coordinator dictates findings and outcomes during or after visits. Zoe turns them into structured case notes and summary drafts that can feed longer reports.

Asks before it assumes. Knows its limits.

When Zoe is unsure

  • Unclear audio

    Flags the sentence and asks the worker to confirm: “Did you say hypo or hyper?”

  • Missing details

    “You mentioned a fall. What time did it occur, and what actions were taken?”

  • Conservative output

    If something is ambiguous, Zoe asks for clarification instead of inventing facts.

What Zoe won't do

  • No secret recording

    Recording is always started by the user, for consent-led workflows.

  • No clinical diagnosis

    Documents observed symptoms. Never diagnoses conditions.

  • No auto-submission

    A staff member reviews and approves every note. The worker is the author; Zoe is the scribe.

  • No unapproved escalation

    Can flag risk but never contacts external parties automatically.

  • No unnecessary personal data

    Never asks for TFNs, bank details or unrelated personal information.

Who Zoe AI is for

Roles

  • Support Workers
  • Nurses
  • Support Coordinators
  • Care & Operations Managers

Industries

  • Aged Care & NDIS

Ideal for

Support workers, nurses, support coordinators and care managers in aged care and NDIS environments with high visit volumes and heavy documentation load.

Not the right fit

Admin-only roles with no direct care notes, or organisations that don't need structured visit documentation.

Zoe AI: frequently asked questions

Very little. Staff speak, review or edit the draft, then approve. Typing becomes optional.

Yes. The worker is the author and Zoe is the scribe. Every note needs the worker's approval.

No. It drafts only from what the worker said, and prompts for missing facts rather than inventing them.

Yes. Zoe is designed for a diverse Australian workforce, and prompts and vocabulary can be tuned if accuracy varies.

Yes. Admins configure templates and headings in the portal, and staff choose from that library.

Yes. Approved notes can be written back to the participant record through the Curki Sage connector.

Yes. Staff can use Zoe through mobile web. No app install is required.

Audio handling is designed to be transient and can be configured for deletion right after transcription. We'll confirm the exact setting for your deployment.

See Zoe AI working with your systems

Book a 30-minute walkthrough. Our product experts will look at your stack, confirm which connectors are live and set up Zoe with you.

  • No system changes
  • Read-only by default
  • Data hosted in Australia
  • People approve every step

Zoe AI: voice-to-document AI for care notes and reports

Zoe turns spoken updates into professional, structured documentation in seconds, so staff spend less time typing and more time delivering care, while managers get complete, consistent notes they can rely on.

  • Replace end-of-shift typing with voice capture
  • Prompts for missing details before a note is approved
  • Handover summaries of what changed, generated automatically
Portrait of Zoe AI, Curki's Documentation Associate wearing a headset
Ask ZoeTurns spoken updates into structured, professional notes in seconds.

See Zoe AI in action

Watch the walkthrough, then get set up in four steps. Connections are API-first and read-only by default, and most teams connect a system in about 3 minutes once credentials are ready.

Up and running in four steps

  1. 1

    Create your account

    Sign up at Curki.ai and verify your email.

  2. 2

    Connect your care notes system

    Paste an API key or complete OAuth for your care management or case notes system, plus rostering if you want participants and visits pre-selected.

  3. 3

    Set templates and approvals

    Enable write-back only where it's supported and approved, then set note templates, mandatory prompts, who can create and approve, and participant privacy.

  4. 4

    Staff speak, review and save

    Staff open Zoe, pick a template, tap Record and speak the update. They review the draft, edit if needed, then save or download the note.

Stuck on scopes or ID mapping? Book a free 30-minute session and our product experts will onboard you end to end. Book a walkthrough

A walk through Zoe's voice-to-document module, recorded in the product with sample data.

What changes with Zoe AI

Before

Staff spend a large chunk of the shift typing notes, often rushed at the end. Notes can be short, vague or missing key details, and managers chase missing evidence, especially after incidents.

  • End-of-shift note typing and burnout
  • Vague notes missing time, actions or follow-ups
  • Inconsistent quality across a diverse workforce
  • Managers chasing incomplete records

With Zoe AI

A worker speaks: “Jane ate well, but seemed anxious about medication and needed reassurance.” Zoe drafts a clean note with headings for observations, actions, outcomes, risks and follow-ups. The worker reviews, edits if needed and approves.

“Give staff their time back. Turn documentation into a fast voice workflow with a safe review step.”

What Zoe delivers

  • Cut documentation time

    Voice capture and auto-structuring replace typing.

  • End end-of-shift burnout

    Notes are drafted right after the visit, not hours later.

  • Better, more complete notes

    Consistent structure, clearer language and fewer missing details.

  • Consistency across your workforce

    Quality no longer depends on typing speed, spelling or writing confidence.

  • Faster handovers

    Short shift summaries and “what changed” snapshots.

  • Less manager chasing

    Notes are completed faster, with fewer omissions.

Support coordination reporting, 20 coordinatorsIllustrative model
BeforeWith Zoe
1.5 hours per report10 minutes per report
$36,000 a month in operating costAbout 1.2 hours saved per report
$400k a year cost to the business$300k a year in billable hours

Illustrative monthly model from Curki's value metrics. Results vary by organisation.

Key capabilities

What Zoe can do for your team.

  • 01

    Voice capture and transcription

    Record a conversation, or upload a transcript or recording (DOC, PDF, TXT, MP3, WAV, WEBM, MP4, MOV).

  • 02

    Auto-structuring

    Organises content into consistent headings such as Goal, Actions, Outcomes, Risks and Plan, or your own format.

  • 03

    Tone and clarity clean-up

    Removes filler words, fixes grammar and turns casual speech into professional language.

  • 04

    Mandatory-field prompts

    Asks for missing essentials, like time or actions taken, before a note can be approved.

Group 1 of 3

Zoe at work

  • Scenario 01

    Staff who aren't confident typing

    A worker who struggles with spelling and typing speaks naturally. Zoe removes filler words, fixes grammar and produces a professional note they can approve.

  • Scenario 02

    An incident, captured now

    Instead of remembering details hours later, staff dictate straight away. Zoe prompts for time, location, witnesses and actions taken, then drafts a narrative for review.

  • Scenario 03

    Support coordination reporting

    A coordinator dictates findings and outcomes during or after visits. Zoe turns them into structured case notes and summary drafts that can feed longer reports.

Asks before it assumes. Knows its limits.

When Zoe is unsure

  • Unclear audio

    Flags the sentence and asks the worker to confirm: “Did you say hypo or hyper?”

  • Missing details

    “You mentioned a fall. What time did it occur, and what actions were taken?”

  • Conservative output

    If something is ambiguous, Zoe asks for clarification instead of inventing facts.

What Zoe won't do

  • No secret recording

    Recording is always started by the user, for consent-led workflows.

  • No clinical diagnosis

    Documents observed symptoms. Never diagnoses conditions.

  • No auto-submission

    A staff member reviews and approves every note. The worker is the author; Zoe is the scribe.

  • No unapproved escalation

    Can flag risk but never contacts external parties automatically.

  • No unnecessary personal data

    Never asks for TFNs, bank details or unrelated personal information.

Who Zoe AI is for

Roles

  • Support Workers
  • Nurses
  • Support Coordinators
  • Care & Operations Managers

Industries

  • Aged Care & NDIS

Ideal for

Support workers, nurses, support coordinators and care managers in aged care and NDIS environments with high visit volumes and heavy documentation load.

Not the right fit

Admin-only roles with no direct care notes, or organisations that don't need structured visit documentation.

Zoe AI: frequently asked questions

Very little. Staff speak, review or edit the draft, then approve. Typing becomes optional.

Yes. The worker is the author and Zoe is the scribe. Every note needs the worker's approval.

No. It drafts only from what the worker said, and prompts for missing facts rather than inventing them.

Yes. Zoe is designed for a diverse Australian workforce, and prompts and vocabulary can be tuned if accuracy varies.

Yes. Admins configure templates and headings in the portal, and staff choose from that library.

Yes. Approved notes can be written back to the participant record through the Curki Sage connector.

Yes. Staff can use Zoe through mobile web. No app install is required.

Audio handling is designed to be transient and can be configured for deletion right after transcription. We'll confirm the exact setting for your deployment.

See Zoe AI working with your systems

Book a 30-minute walkthrough. Our product experts will look at your stack, confirm which connectors are live and set up Zoe with you.

  • No system changes
  • Read-only by default
  • Data hosted in Australia
  • People approve every step
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